Shipping / Returns


Free Economy Shipping on all orders!

 

Due to the current COVID-19 situation, domestic orders may experience occasional to severe shipping delays. We apologize for this inconvenience.

TCO offers Free Economy Shipping (7-10 Business Days) with any online purchase (merchandise subtotal is calculated before sales tax and after coupons or promotions). If you need your items quicker, you can choose from our Ground Service (5-7 Business Days) for $12.95. 

Shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Orders typically ship from one of our 4 locations or our shipping partners within 24-48 hours after you purchase.  Some items shipped directly from the vendor may have longer delivery lead times. **International orders do not qualify for free shipping. 

Additional international shipping duty costs are the responsibility of the receiver. TCO does not take responsibility for any unseen costs created by international shipping, duties, and customs. 

We currently offer three shipping options within the United States:

  • Free Economy Ground Shipping (7-10 Days)
  • Ground Shipping (3-7 Days) $12.95
  • Expedited  (1-3 Days) $49.95

Shipping to Canada:

Yes we ship to all provinces in Canada via UPS or USPS. Please contact us if you need further help.

Due to the current COVID-19 situation, international orders may experience occasional to severe shipping delays. We apologize for this inconvenience.

  • Orders up to $50 - Shipping Cost: $19.95
  • Orders from $51 - $150 Shipping Cost: $24.95
  • Orders from $151 and more - Shipping Cost: $34.95
  • When shipping to Canada we will choose the best option for delivery.

Shipping Internationally:

Due to the current COVID-19 situation, international orders may experience occasional to severe shipping delays. We apologize for this inconvenience.

We ship to most countries that offer a tracking service for your security and ours.  Please contact us if you need further help.

Approximate delivery times for the shipping methods we use are as follows:

  • UPS Worldwide Expedited: 3 – 6 business days(Up to 20 days or longer)
  • USPS Priority Mail International: 6 - 12 business days(Up to 60 days or longer)
  • USPS First-Class Package International: 7 - 30 days(Up to 75 days or longer)

***Larger items including, but not limited to: Coolers, Luggages, and similarly sized or weighted items may not be eligible for international shipping. If the order is not eligible the order with be canceled and refunded to your original payment method. 

  • Orders up to $100 Shipping Cost: $49.95
  • Orders from $101 - $200 Shipping Cost: $59.95
  • Orders from $201 and more - Shipping Cost: $69.95

Where else do we ship?

APO/FPO – We proudly offer Standard shipping to Military addresses! Please note that due to carrier size restrictions not all items are available for shipment. Orders are shipped via USPS Parcel Post and can take up to 4-6 weeks for delivery.

How do we ship?

Typically, Federal Express, USPS and UPS. We do not require a signature for delivery. If you are not home, a note will be left with directions on how to receive your order. Help is always available at 610-678-1899 xt. 1 or email us

Returns

TCO Fly Shop, Inc will accept returns on most products within 30 days. The item MUST be unused and in NEW condition. We can not accept returns after 30 days unless approved by TCO Staff.  To return an item, simply click here and fill out the return form.

Backorder Policy

Backordered items shipping to US addresses within 3-7 business days after the item is back in stock. If your order includes both in-stock and backordered items, the backordered portion will be shipped at no additional charge unless otherwise noted. Delivery may take longer for some items. TCO staff will communicate status on any backorder items via e-mail.

Search our store