TCO Fly Shop will accept returns on most products within 30 days. The item MUST be unused and in NEW condition. We cannot accept returns after 30 days unless approved by TCO Staff. The customer will be charged the return shipping costs (which will be deducted from the refund amount) unless the product was damaged or the wrong item was shipped. To return an item, simply click here and fill out the return form.
TCO offers Free Economy Shipping (5-7 Business Days) with any online purchase over $50 (merchandise subtotal is calculated before sales tax and after coupons or promotions). If you need your items quicker, you can choose from our Expedited UPS Services (1-3 Business Days)
* Shipping surcharges on over-sized or extremely heavy items, such as Yeti Coolers, will still apply. Orders typically ship from one of our 4 locations or our shipping partners within 24-48 hours after you purchase. Some items shipped directly from the vendor may have longer delivery lead times. **International orders do not qualify for free shipping.
Additional international shipping duty costs are the responsibility of the receiver. TCO does not take responsibility for any unseen costs created by international shipping, duties, and customs.
We currently offer three shipping options within the United States:
- Free Ground Shipping on most order over $50 (5-7 Days) - * oversize items are excluded
- Premium Shipping (3 Days) $39.95
- Expedited (1-2 Days) $49.95
(Expedited Orders placed before 12pm will typically ship the same day with the exception of Friday orders. If an Expedited order is placed after 12pm on Friday, it will ship the following Monday as Expedited)
***ALL YETI ORDERS WILL REQUIRE A SIGNATURE AT DELIVERY***
Shipping to Canada:
Yes, we ship to all provinces in Canada via UPS or USPS. Please contact us if you need further help.
- Orders up to $50 - Shipping Cost: $19.95
- Orders from $51 - $150 Shipping Cost: $24.95
- Orders from $151 and more - Shipping Cost: $34.95
- When shipping to Canada we will choose the best option for delivery. Delivery to International addresses require the consignee to pay additional fees that include: duties, taxes and brokerage fees as mandated by the Canadian government. You may check with your local agency for details on estimated fees. These fees must be paid to the courier at or prior to delivery. TCO is not responsible for any duties/tariffs or other fees. To help customers determine the additional Canadian duty/taxes please visit this site: https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html
- Fly Tying materials or Flies using any type of natural materials including, animal fur, hair, feathers, etc. will not be shipped and immediately refunded based on Canadian Customs Regulations.
- No liquid products will be shipped to Canada, this includes bug sprays, tech wash, waterproofing sprays, etc.
We ship to most countries that offer a tracking service for your security and ours. Please contact us if you need further help.
Approximate delivery times for the shipping methods we use are as follows:
- UPS Worldwide Expedited: 3 – 6 business days
- USPS Priority Mail International: 6 - 12 business days
- USPS First-Class Package International: 7 - 30 days
- These are approximate delivery times, we cannot guarantee the delivery time
***Larger items including, but not limited to: Coolers, Luggage, and similarly sized or weighted items may not be eligible for international shipping. If the order is not eligible for international shipping, it will be canceled and refunded to your original payment method. Some items will incur a shipping surcharge due to weight***
- Orders up to $100 Shipping Cost: $49.95
- Orders from $101 - $200 Shipping Cost: $59.95
- Orders from $201 and more - Shipping Cost: $69.95
When shipping Internationally we will choose the best option for delivery. Delivery to International addresses require the consignee to pay additional fees that include: duties, taxes and brokerage fees as mandated by the government of the country where the shipment is received. You may check with your local agency for details on estimated fees. These fees must be paid to the courier at or prior to delivery. TCO is not responsible for any duties/tariffs or other fees
Where else do we ship?
APO/FPO – We proudly offer Standard shipping to Military addresses! Please note that due to carrier size restrictions not all items are available for shipment. Orders are shipped via USPS Parcel Post and can take up to 4-6 weeks for delivery.
How do we ship?
Primarily we ship using USPS or UPS. We do not require a signature for delivery unless requested or the package contains a Yeti product. If you are not home, a note will be left with directions on how to receive your order. Help is always available at 610-678-1899 x1 or email us.
Backordered items ship to US addresses within 3-7 business days after the item is back in stock. If your order includes both in-stock and backordered items, the backordered portion will be shipped at no additional charge unless otherwise noted. Delivery may take longer for some items. TCO staff will communicate status on any backorder items via e-mail.